This Old Toilet®
ToiletTankLids.com & ThisOldToilet.com
EXPERT TOILET PARTS REPLACEMENT SERVICE

Toilet Tank Lids ~ Toilet Tank Covers ~ Toilet Tank Tops ~ Toilet Tanks ~ Toilet Bowls ~ Toilet Seats
Main Lids Page ~ Lids Available In Stock ~ Identify Your Toilet ~ Cost of a New Toilet ~ FAQs

Order Confirmation:

Thank you for your order and payment. Below is information about your order, payment and delivery:

Your transaction has been completed, and a receipt for your payment has been emailed to you. Also, a paper invoice/receipt will be sent with your item or postal mailed or emailed to you. You may log into your account at www.paypal.com/us to view details of this transaction.

Toilet Tank Lids: Your order will ship via U.P.S. the next business day after your order is placed. You will receive an email from U.P.S. with a tracking number and details about your delivery. Items marked with an asterisk (*) on the web site are being sent from another warehouse and will ship in one to two weeks and tracking numbers are not automatically provided.

Toilet Tanks: Your order will ship via U.P.S. the next business day after your order is placed. You will receive an email from U.P.S. with a tracking number and details about your delivery.

Toilet Seats, Color-to-Match® Orders will ship via U.P.S. in two dusiness days. 10% chance that a size and color will take three weeks.

Toilet Seats, Jacob Delafon Fleur: Your order will ship U.P.S. in three (3). Upgrade to One (1) week for $15.00.

Toilet Seats, Kohler Rochelle: Your order will ship U.P.S. from the fulfillment warehouse in three weeks. Upgrade to One (1) week for $15.00.

Toilet Seats, Eljer Emblem & Clearance Center: Your order will ship via U.P.S.in two business days after your order is placed. You will receive an email from U.P.S. with a tracking number and details about your delivery.

Toilet Bolt Caps: Your order will ship via United States First Class Postal Mail the next business day after your order is placed.

Return Policies: A tank lid can be returned within one week of arrival if it does not fit or match color. Upon arrival of the lid back to us undamaged, a refund will be issued less a handling fee up to $36.00. Call 650-483-1139 for a Return Authorization number. The return shipment must be in the original carton with original packing secured for safe transit and insured if over $100.00. Shipment must be sent freight prepaid.

A tank can be returned within one week of arrival if it does not fit or match color. Upon arrival of the tank back to us undamaged, a refund will be issued less a $70.00 handling fee. Call 650-483-1139 for a Return Authorization number. The return shipment must be in the original carton with original packing secured for safe transit and insured if over $100.00. Shipment must be sent freight prepaid.

Other items not detailed here are subject to restocking and handling fees depending on circumstances. Study FAQs on product pages, or contact us for details.

Clearance Center toilet seats, toilet bolt caps, and color charts are not returnable.

Unauthorized returns are assessed 100% restocking charge.

Cancellation Policy: If an order has been packed but not shipped there is an $20.00 cancellation and refund fee. If an order has been shipped but not delivered, that constitutes a return (see above), not a cancellation.

Refund Policy: Refunds for returned items are are subject to safe arrival back to us, and inspection for original condition.

Shipping Damage: Inspect the contents of your delivery upon arrival even if you will not use it right away. Notify us within 24 hours of arrival of shipping damage. Phone 650-483-1139 or fax 650-948-3900. Retain the carton, intact, until further instructions. Be careful of broken pieces, they are sharp. Recourse on damage reported after 48 hours may not be available.

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E-mail: Gary@Tjader.com ~ Phone: 650-483-1139